Digital accessibility: how are sectors performing in the Netherlands?
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Digital Accessibility - Government & Public Institutions
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Accessibility
Access for all citizens, regardless of their abilities
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Increased Engagement
Promoting participation and involvement of the entire population
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Improved Transparency
Better communication and accessibility of public informations
Legal Compliance
Ensuring adherence to accessibility laws and regulations
Why do you need an accessibility statement?
The EAA require a statement explaining how digital accessibility is achieved. The accessibility statement makes this possible and minimizes legal risks. It creates transparency regarding the status of your digital offerings and signals to customers that you take inclusion and diversity seriously.
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Prepare legally required documentation
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Living and actively promoting inclusion
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Display status transparently
Government sets the standard
With an average accessibility score of 84.32, the public sector clearly leads the way. That’s no coincidence. Since the introduction of the European Web Accessibility Directive, government organizations have not only had a legal obligation to be accessible — they also carry a fundamental responsibility. Citizens must be able to communicate with their government easily, regardless of any disability.
The results show that this responsibility is being taken seriously. Websites such as those of the UWV, GGD, and various ministries score remarkably high. The UWV even ranks as the highest-scoring website in the entire study. These platforms are clearly structured, use sufficient color contrast, and are fully operable via keyboard and screen reader.
Where commercial organizations are sometimes tempted by eye-catching designs, animations, and complex navigation, government websites deliberately prioritize simplicity and clarity — proving that accessible design and strong usability go hand in hand.
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Government sets the standard
With an average accessibility score of 84.32, the public sector clearly leads the way. That’s no coincidence. Since the introduction of the European Web Accessibility Directive, government organizations have not only had a legal obligation to be accessible — they also carry a fundamental responsibility. Citizens must be able to communicate with their government easily, regardless of any disability.
The results show that this responsibility is being taken seriously. Websites such as those of the UWV, GGD, and various ministries score remarkably high. The UWV even ranks as the highest-scoring website in the entire study. These platforms are clearly structured, use sufficient color contrast, and are fully operable via keyboard and screen reader.
Where commercial organizations are sometimes tempted by eye-catching designs, animations, and complex navigation, government websites deliberately prioritize simplicity and clarity — proving that accessible design and strong usability go hand in hand.
Why do you need an accessibility statement?
The EAA require a statement explaining how digital accessibility is achieved. The accessibility statement makes this possible and minimizes legal risks. It creates transparency regarding the status of your digital offerings and signals to customers that you take inclusion and diversity seriously.
Education and politics perform strongly
Education (76.06) and politics (73.83) also show strong results. In both sectors, there is clear awareness of the importance of accessibility. Educational institutions in particular have a strong incentive: all students must be able to access education — including students with disabilities who rely on accessible study materials, schedules, and digital learning environments.
The political sector scores above average as well. Websites of the Dutch House of Representatives, the Royal Household, and various political parties are largely accessible. This aligns with their role in society: if you represent the public, everyone should be able to reach you. And ultimately, accessibility can influence public trust — and even votes.
Centralized PDF overview
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Automatic detection from website scans
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Automatic detection from website scans
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CSV and bulk upload support
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How accessible is your website? Find out in 2 minutes
Receive your free WCAG accessibility report (PDF) – with a clear assessment and concrete recommendations to make your website more inclusive and user-friendly.
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Frequently asked questions
FAQ on Accessibility Widget
Accessibility software refers to solutions that make digital content such as websites, apps and documents usable for people with different disabilities. For organisations in Germany, this not only provides a competitive advantage but also ensures compliance with legal requirements such as BFSG and BITV 2.0. It enables people with visual, auditory, motor or cognitive impairments to use online services without restriction and guarantees equal access for all. Eye‑Able offers a comprehensive platform to help you meet accessibility requirements under WCAG, BITV, BFSG and other international standards in a transparent way.
The Eye-Able platform brings together tools to assess, remediate, document, and continuously monitor web accessibility. These include automated scans, manual tests, assistive software, and AI-powered analyses. Based on these insights — supported by guidance and practical recommendations — organizations can create accessible websites and other accessible content.
The platform covers all key products and services for digital accessibility and the creation of accessible websites:
Eye‑Able Report – weekly website scans, monitoring, dashboard
Eye‑Able Audit – browser plugin for automated real‑time checks
Manual accessibility tests by certified experts (including screen reader tests, keyboard navigation, ARIA, HTML structural elements)
Guided tests: Step-by-step instructions that guide you through all EN 301 549 requirements that need to be checked manually.
Eye‑Able Assist – assistive software with over 25 functions for an inclusive user experience, optimising navigation, colour contrasts, structural HTML elements, read‑aloud options and more
Eye‑Able Access – automatic suggestions for fixing accessibility issues such as alternative text or ARIA labels
AI Ally – AI for accessibility checks, code suggestions, ARIA guidance
Easy Language – simplifies website and HTML content into clear, understandable language
Translations – Translation of your website into many languages, fully GDPR compliant
Accessibility statement generator – Tool for creating an up-to-date, legally required accessibility statement
Content & web analysis – tool for detecting broken links, SEO and performance issues, spelling errors, readability and more
PDF checker – automatically finds PDFs, tests them against PDF/UA and WCAG, and improves them with AI if needed
Consulting – expert advice on accessibility, WCAG and accessible web design
Automated tests (Eye‑Able Report & Audit) identify technically measurable barriers such as missing or incorrect alternative text, insufficient colour contrast, issues with HTML structures, ARIA attributes, forms, broken links or incorrect language settings. They deliver fast, objective results based on clear WCAG rules.
Manual tests, on the other hand, assess the actual usability of a website — for example full keyboard operability, use with screen readers such as NVDA or JAWS, meaningful semantics, reading order, focus behaviour, form usability, interactive elements, the quality of captions or transcripts, and real usage scenarios across different devices. They close the gaps that automated tests cannot cover.
Automated tests (Eye‑Able Report & Audit) identify technically measurable barriers such as missing or incorrect alternative text, insufficient colour contrast, issues with HTML structures, ARIA attributes, forms, broken links or incorrect language settings. They deliver fast, objective results based on clear WCAG rules.
Manual tests, on the other hand, assess the actual usability of a website — for example full keyboard operability, use with screen readers such as NVDA or JAWS, meaningful semantics, reading order, focus behaviour, form usability, interactive elements, the quality of captions or transcripts, and real usage scenarios across different devices. They close the gaps that automated tests cannot cover.
Why do you need an accessibility statement?
The EAA require a statement explaining how digital accessibility is achieved. The accessibility statement makes this possible and minimizes legal risks. It creates transparency regarding the status of your digital offerings and signals to customers that you take inclusion and diversity seriously.
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