Compliance – fair play for Digital Inclusion

The Incident Reporting System is designed for reporting violations or concerns involving matters such as corruption, anti-trust violations, internal policies or breaches of secrecy. You can also report improper conduct that impacts the company’s safety and security, i.e. theft, property damage or threats.

Intentional abuse of the Incident Reporting System and reports not filed in good faith or based on false allegations will not be tolerated and can result in disciplinary action.

As much information as possible, including your name and contact information, should be provided to assist in the clarification of the facts. Even if you give your name, your identity will be kept strictly confidential within the investigation team. Your report can also remain anonymous, provided this is permitted under law.

The information provided should consist of as much sufficient and specific detail as possible in order to investigate and process a report effectively and avoid calling the facts of the case into question. You can use the following questions for guidance:

Who is affected?

What happened?

When did the incident occur?

Where did the incident occur?

Your report is in good hands. The Incident Reporting System is provided by an independent, external service provider company named WhistleB by NAVEX, which will protect your anonymity. The reporting and communication process is encrypted and password-protected.

All reports are processed in a confidential manner.

Eye-Able® is committed to creating an environment in which concerns regarding Compliance issues can be freely expressed without fear of retaliation. This is why statements by and identities of persons who have reported a genuine concern are treated confidentially, unless otherwise prohibited by law. We prohibit and will not tolerate any retaliatory measures against persons who have reported a genuine concern.

In accordance with our obligation to provide information pursuant to Article 13 of the European General Data Protection Regulation (GDPR) you can download and read the data protection notices for the Incident Reporting System here.

Warning. This is not an emergency service.

The Incident Reporting System is not available for general service complaints.

To report incidents that require a notice or statement in accordance with the European General Data Protection Regulation (GDPR), please contact privacy@eye-able.com