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Help Center

Help Center

How may we help you?

A brief overview of the questions you may have had so far.

Frequently asked questions from our corporate customers

Our business partners ask themselves these questions from time to time.

In principle, Eye-Able® is suitable for everyone. However, the functions are aimed particularly at older people and people with disabilities. However, people who spend a lot of time in front of the PC every day also benefit from its use.

The installation takes place via a simple interface to our server. The interface can be integrated into your website with a few lines of predefined code. We'll do the rest!

By being able to customize your content, you offer all users equal access to your information. With contrast mode, sound output and many other functions, Eye-Able® enables your visitors to adapt your content according to their individual needs.

Contrast ratios, font sizes, and keyboard navigation are WCAG and BITV specifications. Eye-Able® enables you to automatically comply with certain accessibility standards. Full accessibility and thus full legal certainty can only be implemented through individual adjustments - please contact our support for more information and advice on this matter!

For this you should first of all download our extension in the Chrome Store, it is free for the time being and to be found here. For Mozilla Firefox find the extension here. If you use the Microsoft Edge browser, please click here. A detailed installation guide with all necessary steps you'll find here.

All you have to do is buy the item listed above on this page. You can then send your license to your browser here, by switching to your personal customer area. Click on the order where you purchased your full browser version. Press the "Sync Now" button - your data will be automatically sent to the extension, you don't have to do anything else!

As long as you sign in with the browser account used to make the purchase, you can use Eye-Able® on multiple devices. 

Frequently asked questions from our private customers

These questions sometimes arise for users of the browser extension.

questions about the purchase

These questions can arise at one point or another when purchasing.

We offer you a 14-day test period for all our products. You will not incur any costs until the end of the test period. You can cancel Eye-Able at any time during this period.

Our payment service provider PayPal gives you the option of paying via PayPal, credit card and direct debit (SEPA). Your account will only be charged after the 14-day trial period has expired.

We create individual offers for public institutions based on your needs. Simply enter your data for this in our contact form. Our accessibility experts will then be happy to get in touch with you.

The Eye-Able integration is designed so that you can easily complete it within 5 minutes. Extensive instructions are available for this, which you can find here.

You are completely free to host the software on your own server or through the system provided by us. One Instructions for your own hosting can be found here, one Instructions for moving from our servers to your own can be found here.

For this you only need your configuration save in your account area, the data will be transferred automatically. Changes will become visible either after a few days or immediately after deleting your cache.

Questions about integration

How easy is the integration of Eye-Able? We will of course be happy to answer this question for you.

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Digital accessibility features.

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Contact

Our accessibility experts will be happy to get in touch with you. Together we make your information accessible to everyone. 

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info@eye-able.com

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+49 1763 4111673

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