Technical customer support (m/f/d)
- Unlimited employment relationship in flexitime
- 30 days paid vacation
- Home office & office in Würzburg or Leipzig
Become part of an internationally scaling company, design solutions for a more accessible internet with us and make the world a little bit more barrier-free.
Working together for more digital accessibility
We are a fast-growing startup dedicated to accessible web development. With almost 40 employees on 3 continents, we develop solutions that recognize accessibility problems on websites and suggest solutions. We are looking for you to join our support team in Leipzig, Würzburg or in your home office.
This is what awaits you with us:
- Permanent, secure and modern workplace
- Dynamic, growing and future-oriented team
- Flat hierarchies, dynamic corporate communication
- 30 days paid vacation
- Part-time and full-time possible
- Flexible workplace design, mixed home office and on-site office in Würzburg Lengfeld
Tasks and challenges:
- Assist our customers with technical questions and concerns via email, video call, or phone.
- Technical setup and customization of our software with the customer
- Detection and resolution of technical problems that may occur during integration
- Management and monitoring of support tickets and requests
- Diverse work on our website and in projects with the development team
- Prospective management position in the support team possible
This is what we expect from you:
- Sound knowledge of web development, especially HTML, CSS, and JavaScript
- Experience or interest in the topic of digital accessibility
- Ideally experience in customer service
- You work independently and reliably
- Good knowledge of German and English
Apply now
We have made you curious ? Then apply now to Tobias Greiner with an address and your resume:
Mail:
tobias@eye-able.com
If you have any questions, please contact Tobias Greiner:
Phone:
+49 159 06705421
Our office in Würzburg
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