1. Right of revocation for consumers

Right of revocation for consumers (any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their self-employed professional activity, § 13 BGB).

1. 1 Revocation instruction

Right of revocation

You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise your right of revocation, you must inform us,

Web Inclusion GmbH

Gartenstraße 12c

97276 Margetshöchheim Germany

Tel. +49 176 34111673

Email: [email protected]

by means of a clear declaration (e.g. a letter sent by mail, fax or e-mail) about your decision to revoke this contract. You can use the sample withdrawal form for this purpose, but it is not mandatory.

In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most economical standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You shall bear the direct costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to a handling of the goods that is not necessary for the inspection of the condition, properties and functioning of the goods.

Sample revocation form

(If you want to revoke the contract, please fill out this form and send it back)


Web Inclusion GmbH

Gartenstraße 12c

97276 Margetshöchheim Germany

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

- Ordered on (*) _________________________ / received on (*) _________________________

- Name of the consumer(s) ___________________________________________________

- Address of the consumer(s) _________________________________________________

- Signature of the consumer(s) (only in case of notification on paper) _______________________

- Date __________________

(*) Delete where inapplicable.

The right of revocation does not apply to distance contracts for the delivery of goods that are not prefabricated and for whose manufacture an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer.